Sub-processors for research and consultancy activities

Depending on the needs that arise during the project, other consumer panel providers/recruitment agencies may be involved as a subcontractor. This will be gradually be completed and kept up-to-date and can be requested at all times by sending an e-mail to DPO@wearehuman8.com.

 

PROPRIETARY SOFTWARE (Square)

 

Name General description of services Data location
Microsoft Azure Netherlands Cloud computing service used for research applications (hosting, development, etc.) The Netherlands, Amsterdam
Microsoft Azure Australia Cloud computing service used for research applications (hosting, development, etc.) Australia, Victoria
Shanghai Blue Cloud Technology Co. Ltd. (21Vianet) Cloud computing service used for research applications (hosting, development, etc.) China, Shanghai, Beijing
Mux Video processing and hosting United States
Forsta Ltd (EMEA) Survey platform Decipher and mailing platform used to run online questionnaires, either within platforms or standalone Republic of Ireland
Forsta Ltd (APAC) Survey platform Decipher and mailing platform used to run online questionnaires, either within platforms or standalone Australia
Mandrill (part of the Rocket Science Group LLC) Email delivery platform for Square application United States
Accenture NV Azure parnter NA
Cloudflare CDN and Firewall Worldwide
Google reCAPTCHA Fraud detection service that stops bots and other automated attacks while approving valid users United States
GeeTest Fraud detection service that stops bots and other automated attacks while approving valid users in China China

 


PROPRIETARY SOFTWARE (Studio)

Microsoft Azure ChinaCloud computing service used for research applications (hosting, development, etc.)China, Shanghai, Beijing

Name General description of services Data location
Microsoft Azure Netherlands Cloud computing service used for research applications (hosting, development, etc.) The Netherlands, Amsterdam
Mandrill (part of the Rocket Science Group LLC) Email delivery platform for Square application United States
Typeform Survey platform used for conversational forms / platforms United States

 


PROPRIETARY SOFTWARE (Instinct)

Name General description of services Data location
WPEngine Website host United States
Deltek ERP Deltek United States
HelloFax Fax Provider United States
Newton/Paycor Paycor Paycor United States
Adobe Connect Conference platform United States
VirifyComply Background checks United States
LiveChat Web Live Chat/Messaging Poland
TranscribeMe Transcription service United States
Imperium Digital fingerprint United States
Microsoft Azure/365 Hosting United States
Zoom Conference solution United States
Twilio/Sendgrid Mass email platform United States
Dynatrace Website diagnostics United States
ZenCoder Video encoding United States
Cloudflare Web Performance/DNS United States
Solarwinds Service Desk United States
Virtual Incentives Incentives United States
Hubspot Client contact United States

INCENTIVE PARTNERS

Name General description of services Data location
Tremendous (part of GiftRocket Inc.) Software used to grant/track incentives for research participants at scale (global) United States
Cadora (part of Mothisha BV) Software used to grant/track incentives for research participants Belgium
Panorama Research Software used to grant/track incentives for research participants Kenya
Ovation Software used to grant/track incentives for research participants The Netherlands
Guanaitong Software used to grant/track incentives for research participants China
GiftPay Software used to grant/track incentives for research participants Australia
Uwin Iwin Ltd. Software used to grant/track incentives for research participants South Africa
Wogi PTE. Ltd. Software used to grant/track incentives for research participants Singapore

NON-PROPRIETARY SOFTWARE

 

Name General description of services Data location
Brandwatch Technology we use to collect social media data that is relevant for a research project United Kingdom
BulkSMS Technology we use to send text messages to participants to activate them to take part in research Ireland and South Africa
Dapresy Online dashboarding software Sweden
Field Notes Technology specialized in conducting online ethnography Ireland
Imperium Digital fingerprinting technology United States
VisionsLive Technology specialized in synchronous qual France, Canada, United States, South East Asia and Australia
Zoom Online platform used for synchronic groups discussions Germany
Zerobounce Database cleaning software Europe

OTHER SERVICE PROVIDERS

Name General description of services Data location
Mission Translate Company specialized in (written and audio) translation United Kingdom
Bright Research Company specialized in operational and project management of the market research business Bulgaria

IT OPERATIONS

Name General description of services Data location
Microsoft 365 Internal collaboration (Email, Teams, SharePoint, OneDrive,…) EU (Amsterdam)
Microsoft Azure File and data storage West Europe, North Europe, UK West, UK South, East Asia
Keep-IT BV Backup service for Microsoft 365 Frankfurt, Germany
BackBlaze Inc. Backup service Amsterdam, Netherlands
Egnyte File and data storage Google Cloud (Belgium, US, Singapore, Australia, Germany)
Alibaba Cloud (China)