Rewards FAQ

How do I get rewarded?

This type of reward will be given for activities which require a higher involvement. For such activities, you will get an invitation e-mail which will communicate the fixed reward you will receive based on the number of activities you will have completed.
We take into account both the quantity and the quality of your responses and we expect you to respond to every topic, challenge or survey that appears on the platform (except for the Lounge), but also that your responses are detailed and in-depth. All the participants who meet these criteria will be rewarded with a fixed amount, which will be communicated in the invite e-mail.

Can I be disqualified from being rewarded?

If InSites Consulting suspects that any active participant (1) has been involved in any fraudulent or illegal activity, including creating several response profiles to participate more than once in a research study, or being dishonest about their profile, (2) does not act in accordance with the official rules and/or (3) is showing ‘bad’ participant behavior by means of e.g. speeding (i.e. when the time spent on completing an activity or survey is 50% shorter than the median, which suggests the questions/ activities have not been answered accurately), straight-lining (i.e. selecting the same response option for a set of questions in a survey) or by providing inaccurate or incomplete data (i.e. adding repetitive or monosyllabic answers to most or all questions/ activities, or answering questions or sub-questions partially), InSites Consulting reserves the right to disqualify that participant and any related incentives, as well as to unsubscribe the participant from the research study and/or panels. InSites Consulting will have no liability to the participant under such circumstances.

How do I redeem my rewards?

Your reward will be sent directly to the e-mail address linked to your account. The rewarded participant(s) will be notified within one week after the final decision. This will be done by e-mail: the notification will be sent to the e-mail address provided by the participant when subscribing to the website.
The winning participant(s) will be contacted and informed by InSites Consulting with further instructions on how to redeem the prize. For questions and remarks you can contact your moderator at or contact
Participants are required to provide their official name and address. All personal data provided by a participant will be collected, processed and stored solely for the purpose of conducting the Food Lab program. InSites Consulting may use third parties to facilitate elements of the incentive delivery and some of this data may be passed on to them. This data remains restricted and confidential at all times.
Please note that rewarded participants are responsible for any taxes, duties or other costs which may result from incentives issued or redeemed. InSites Consulting will not be liable or responsible in any manner for any tax consequences, duties or other costs which may result from issued or redeemed incentives.