Sub-processors for research and consultancy activities UPDATE
We use the following sub processors to provide our research and consultancy services. They process personal data strictly on our documented instructions and under appropriate data processing terms. Robust contractual and technical measures are in place to ensure secure handling in line with applicable data protection laws (including the EU GDPR and other local regulations). Where personal data is transferred across borders, we implement suitable safeguards such as adequacy decisions, Standard Contractual Clauses, or equivalent mechanisms, as required by applicable law.
The sub processors used may vary depending on the method, service, and research region. We maintain a detailed internal register (including addresses, registration numbers, and transfer mechanisms) and provide additional information to clients on request. Depending on project needs, additional consumer panel providers or recruitment agencies may be engaged as sub contractors. This list will be continuously updated. A current overview of these providers can be requested at any time by sending an email to DPO@wearehuman8.com.
PROPRIETARY SOFTWARE
| Company name | General description of services | Data location | AI | Product | |
|---|---|---|---|---|---|
| Microsoft Azure Netherlands | Cloud computing service used for hosting our research applications | – The Netherlands | No | – Square Community EU – Square Surveys EU – Mastermind EU – Gallery EU |
– Pulse EU – Match Making Tool EU – Client Portal EU – DMS EU |
| Microsoft Azure Australia | Cloud computing service used for hosting our research applications | – Australia | No | – Square Community AU – Square Surveys AU – Mastermind AU |
– Gallery AU – Pulse AU – Match Making Tool AU |
| Microsoft Azure United States | Cloud computing service used for hosting our research applications | – United States | No | – Square Community US – Square Surveys US – Mastermind US |
– Gallery US – Pulse US – Match Making Tool US |
| Shanghai Blue Cloud Technology Co. Ltd. (21Vianet) | Cloud computing service used for hosting our research applications | – China | No | – Square Community CN – Square Surveys CN – Mastermind CN – Gallery CN |
– Pulse CN – Match Making Tool CN – Client Portal CN |
| Microsoft Azure AI Services | Cloud computing service used for our AI solutions | – France Central – Sweden Central – East US – Australia East |
Yes | – Mastermind EU, AU, US – Gallery EU, AU, US – Pulse EU, AU, US |
|
| TranscribeMe | Transcription service | – United States | Yes | – Square Surveys EU – Square Surveys AU |
– Square Surveys US |
| Alibaba Cloud | Cloud computing service used for our AI solutions | – China | Yes | – Mastermind CN | |
| Aliyun | Text messaging service in China | – China | No | – Square Community CN | |
| Mux | Video processing and hosting | – United States | No | – Square Community EU – Square Community AU |
– Square Community US |
| ZenCoder | Video encoding | – United States | No | – Square Surveys EU – Square Surveys AU |
– Square Surveys US |
| Sinch Mailjet | Email delivery platform | – Germany | No | – Square Community EU – Square Community AU |
– Square Community US |
| Twilio Ireland Limited | Email delivery platform | – United States | No | – Square Surveys EU – Square Surveys AU |
– Square Surveys US |
| Mandrill (part of the Rocket Science Group LLC) | Email delivery platform | – United States | No | – Client Portal EU | |
| Sendcloud | Email delivery platform | – China | No | – Square Community CN | – Square Surveys CN |
| Cloudflare | CDN and Firewall | – Worldwide | No | – Square Community EU, AU, US – Square Surveys EU, AU, US |
– Client Portal EU – Match Making Tool EU, AU, US |
| Google reCAPTCHA | Fraud detection service that stops bots and other automated attacks while approving valid users | – United States | No | – Square Community EU – Square Community AU |
– Square Community US |
| Forsta Ltd (EMEA) | Survey platform Decipher and mailing platform used to run online questionnaires, either within platforms or standalone | – Republic of Ireland | No | – Decipher EMEA | |
| Typeform | Survey platform used for conversational forms / platforms | – United States | No | – Client Portal EU | |
| Datadog | Used for monitoring our applications | – United States | No | ||
| Human Intelligence BV | Azure partner | – NA | No |
NON-PROPRIETARY SOFTWARE
| Company name | General description of services | Data location | AI |
|---|---|---|---|
| Brandwatch | Technology we use to collect social media data that is relevant for a research project | United Kingdom | No |
| BulkSMS | Technology we use to send text messages to participants to activate them to take part in research | Ireland and South Africa | No |
| Dapresy | Online dashboarding software | Sweden | No |
| DataTile | Online dashboarding software | Cyprus | No |
| Field Notes | Technology specialized in conducting online ethnography | Ireland | No |
| Imperium | Digital fingerprinting technology | United States | No |
| VisionsLive | Technology specialized in synchronous qual | France, Canada, United States, South East Asia and Australia | No |
| Zoom | Online platform used for synchronic groups discussions | Germany | No |
| Zerobounce | Database cleaning software | Europe | No |
| Brainstork GmbH | Technology specialized in synchronous qual interviews and highlight reel creation | Germany, United States | No |
| Conveo.ai | Conveo is a qualitative research platform that conducts and analyzes in-depth, AI-moderated voice & video interviews. By merging the depth of qualitative interviews with the scale of a survey, we provide deeper insights, blazingly fast | Belgium | Yes |
| Tellet | Tellet is the AI interview platform trusted by companies of all sizes to help them understand what customers think, feel and do | Sweden, The Netherlands | Yes |
| Codeit | AI Assisted Verbatim Coding Software | United Kingdom, Canada, Switzerland, United States | Yes |
INCENTIVE PARTNERS
| Company name | General description of services | Data location | AI |
|---|---|---|---|
| Tremendous (part of GiftRocket Inc.) | Software used to grant/track incentives for research participants at scale (global) | United States | No |
| Cadora (part of Mothisha BV) | Software used to grant/track incentives for research participants | Belgium | No |
| Panorama Research | Software used to grant/track incentives for research participants | Kenya | No |
| Ovation | Software used to grant/track incentives for research participants | The Netherlands | No |
| Guanaitong | Software used to grant/track incentives for research participants | China | No |
| GiftPay | Software used to grant/track incentives for research participants | Australia | No |
| Uwin Iwin Ltd. | Software used to grant/track incentives for research participants | South Africa | No |
| Wogi PTE. Ltd. | Software used to grant/track incentives for research participants | Singapore | No |
| Virtual Incentives | Software used to grant/track incentives for research participants | United States | No |
OTHER SERVICE PROVIDERS
| Company name | General description of services | Data location | AI |
|---|---|---|---|
| Mission Translate | Company specialized in (written and audio) translation | United Kingdom | No |
| Bright Research | Company specialized in operational and project management of the market research business | Bulgaria | No |
| Hubspot | Client contact | United States | No |
IT OPERATIONS
| Company name | General description of services | Data location | AI |
|---|---|---|---|
| Microsoft 365 | Internal collaboration (Email, Teams, SharePoint, OneDrive,…) | The Netherlands | No |
| Microsoft Azure | File and data storage | The Netherlands, United States | No |
| Keep-IT BV | Backup service for Microsoft 365 | Germany | No |
| BackBlaze Inc. | Backup service | The Netherlands | |
| ProofPoint | Data Loss Prevention software | Germany | No |
| Egnyte | File and data storage | Belgium, Finland, United States, Australia, Singapore | No |
Page last updated on December 16, 2025